Whatever type of business you run, it’s essential to have the right resources to hand. Without a reliable method of communication, you can’t connect with clients, customers or staff. Worse still, you risk missing important incoming calls and potential new business. Fortunately, voice over internet protocol (VoIP) systems provide an efficient and reliable way to manage your communications. To learn more, take a look at these five reasons why your business should consider switching to VoIP:
1. Reduced Costs
Cutting your business expenditure is a key method of reducing waste and increasing profitability. Maintaining traditional phone lines can be expensive, particularly if you need to make long-distance or international calls on a regular basis. With a VoIP system, however, calls are made over your existing IP system, so you won’t need to ‘pay per minute’. This can significantly reduce your running costs and allow you to operate on a smaller budget.
2. Extra Features
With a traditional landline, the extra features you can use are limited at best. Aside from an answerphone and call waiting, there is little you can do to enhance your business communications when you’re reliant on traditional phonelines. By installing a VoIP business phone system, you can access a range of extra features, such as call recording, voicemail to email, and the use of an auto attendant. These features elevate your customer service and enable you to deal with incoming communications in a more efficient way, thus leading to optimal business performance.
3. File Sharing
Whether you’re managing a remote team or liaising with clients, being able to share files is essential in a global marketplace. Instead of separating your file sharing from your communications, you can use a VoIP system to share a variety of media, including video, text and images, while you’re on a call. From solving issues or delivering presentations, your VoIP system can become a critical part of your business infrastructure.
Unlike traditional landlines, VoIP systems aren’t tied to your location or premises. Instead, you can use VoIP features at any time, from wherever you happen to be. Today’s businesses are highly mobile, which means you need a communications system that’s portable too. Whether you’re using a cell phone, tablet or laptop, you’ll be able to log in to your VoIP system and manage your business while you’re on the move.
As your business grows, your communications hub needs to expand too. Of course, installing new phone lines means upheaval for your business, along with extra costs. However, VoIP systems can easily be modified to suit your needs. Adding or removing an extra line is simple, efficient and needn’t increase your costs. This gives you the ability to scale your resources in line with your business growth.
Improve Reliability with VoIP
When you need a reliable communications system for your business, VoIP should be your first port of call. As well as using your internet connection to facilitate incoming and outgoing calls, your VoIP system can be configured to automatically reroute to cell phones if you lose internet connectivity for any reason. With enhanced reliability, reduced costs and maximum flexibility, VoIP systems are the obvious choice for any business.